The Celtic Path

Cancelation

By law, customers in the EU have the right to withdraw from the purchase of an item within seven working days of the day after the date the item is delivered. This applies to all of our products except bespoke craft, artwork, personalised and made to order items.

To cancel your purchase within the seven-working-day cooling-off period, please contact us then package the relevant item(s) securely and send it to the address given to you when we respond to your email, so that we receive it within seven working days of the day after the date that the item was delivered to you.

Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective.

You should be aware that once we begin the delivery process you will not be able to cancel any contract you have with us for additional services carried out by us (e.g.: bespoke products etc.).

As soon as we receive notice of your order cancellation, we will refund the relevant part of the purchase price for that item together with the item's normal postage charge--we cannot refund any priority, express or courier component of the postage charge. For more information, visit the Department of Trade and Industry's website here.


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